Galleon Mercado has partnered with various and trusted logistics providers nationwide to get your orders delivered fast. However, it is the Seller's prerogative whom to use, they can also use their own fleet of riders if they have any, therefore Buyers should contact the Seller to discuss shipping option and fees.
Seller's may set their logistics providers:
Shipping options are based on the option/s set by the Seller, thus if there's none, Buyers should contact the Seller directly to discuss it with them.
We highly recommend that you constantly check and track the status of your orders through the Galleon Mercado Website from time to time.
In the event the item the Buyer purchased is damaged, lost or failed to be delivered:
Buyers can contact the Seller directly if order pick up/drop off is possible.
Seller(s) can immediately prepare delivery on the same day/next day once a Buyer’s payment for the order has been remitted and verified, but again Buyers must contact the Seller directly to discuss their delivery options and cost if it is not set.
Delivery of an order varies from item to item and seller to seller. Again, Buyers must contact the Seller to discuss delivery options and cost.